Technician | After Sales Maintenance
General Information
 Main Responsibilities:
- Follow all relevant after-sales policies, processes and standard operating controlled and consistent manner. 
- Follow the day-to-day activities related to own job to ensure continuity of work. 
- Undertake a range of technical resolution activities within given timelines and guidelines under close supervision and guidance to ensure answering customers technical queries.procedures so that work is carried out in a 
- Forward unsolved problem to supplier through the right channels depending on product brand and warranty status. 
- Inform customers about reparation fees and get approval to proceed with repair. 
- Follow-up with supplier to ensure reparation and delivery of repaired item according to schedule. 
- Maintain professional and courteous communication/quality of service with customers to ensure customer satisfaction 

Job Requirements:
- Education: Technical degree. 
- Experience: 0 to 1 year of experience in the Electro – Mechanical field. 
- Linguistic Skills: Moderate in English & Arabic, French is a plus. 
- Computer Skills: Moderate knowledge in Ms. Office.
Company: Mike Sport
Job Type: Manufacturing
Location Verdun
Date Posted: Jul 27, 2018
Salary: Unspecified
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