The Administrative Assistant contributes to the efficient day-to-day operations of the Organization office, and supports the work of management and other staff.
DUTIES
Answer general phone inquiries
Direct phone inquiries to the appropriate staff member
Reply to general information requests with the accurate information
Sort incoming mails, faxes, and deliveries for distribution
Prepare and send outgoing faxes, mail, and packages
Follow-up all payments through CRM related to Refugees program and ensure proper settlement
Forward incoming general e-mails to the appropriate staff member
Provide administrative support to management and other staff (filing, scanning, CRM, writing mails, Reports, etc…)
Help the management preparing for any event or conference etc…)
Reply to the requests of the project coordinators on CRM
Scan and archive all the supporting documents of the Centers
Share specific information related to our projects with CLMC’s partners
SKILLS
Business Skills
Maintain positive working relationships with others, both internally and externally
Excellent oral and written communication skills
Anticipate, understand, and respond to the needs of members and other clients to meet or exceed their expectations
Work cooperatively and effectively with others
Ability to undertake self-directed tasks when necessary
Excellent time management skills; attention to detail
Ability to prioritize tasks by assessing situations to determine urgency
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